Return Policy

At Farmaish Dry Fruits, we prioritize the quality and freshness of our products to ensure our customers’ satisfaction. Due to the consumable nature of our products, we generally do not accept returns. However, we understand that exceptional circumstances may occur, and we are committed to addressing such instances with fairness and understanding.

Non-Returnable Items

  • All items sold on FarmaishDryFruits.com are considered consumable and, therefore, are non-returnable once purchased.
  • This policy is in place to ensure the highest standards of food safety and hygiene.

Exceptional Circumstances

Despite our policy on non-returnable items, we acknowledge that exceptional circumstances may arise. If you believe your situation warrants special consideration, please contact us with the following information:

  1. Order Number: Provide your order number for reference.
  2. Issue Description: Describe the issue with the product received. Please include details such as product damage, quality concerns, or incorrect items.
  3. Photographic Evidence: Attach clear photos of the product to support your claim.

Our customer service team will review your request and determine the best course of action on a case-by-case basis. If we find that a refund or replacement is justified, we will gladly accommodate your needs.

Contacting Us for Exceptional Returns

  • Contact Method: Please reach out to our customer service team via Contact Us page to discuss your particular case.
  • Time Frame: Any requests for consideration under exceptional circumstances must be made within 7 days of receiving your order.

Refunds for Approved Cases

For cases where a refund is deemed appropriate:

  • A refund will be processed back to the original method of payment within a certain number of days, depending on your bank’s policies.
  • You will be notified via email once your refund has been initiated.

Replacement for Approved Cases

In situations where a replacement is more appropriate, we will ship the replacement items to you at no additional cost. We strive to handle these cases swiftly to ensure your satisfaction.

Limitations

  • Requests for returns or refunds due to exceptional circumstances will be evaluated on an individual basis. Submission of a request does not guarantee a refund or replacement.
  • Farmaish Dry Fruits reserves the right to limit or decline returns or refunds deemed to be an abuse of our policy.

Contact Us

If you have any questions or concerns about our return policy, please do not hesitate to contact us at Contact Us. We are here to ensure your experience with Farmaish Dry Fruits is nothing short of excellent.